Contact Us

Prefer to chat?

If you’d like to speak with a member of the team, please call our contact centre during the following times 01284 757473. 

Monday-Thursday: 09:00-18:30

Friday: 09:00-17:30

Weekends: 09:00-13:00

Bank Holidays:  09:00-16:00

Or you can contact us using the links below – but please remember to include your name, membership number (if applicable) and the nature of your enquiry.


Please remember to leave us your name, membership number if relevant, and the nature of your enquiry.


Find out more about our swimming lessons, how to book and contact us.


If you would like to change your membership, rather than cancel, please email us via the general enquiry link.


See our help and guidance section on making a booking.


You may find the answer you’re looking for on our FAQ’s section.


For all press enquiries, filming opportunties or quotes please contact us here.

We welcome your feedback

We’re keen to make sure you get the very best service from us, so if you’ve got some valuable feedback, we’d love to hear it.

Please select your centre below first, then click the link and submit your feedback:

Customer Forums 2024

Our customer forums, based at the centres, are a great chance to find out the latest news, meet the manager and ask any questions you may have.

You can book onto the forums at reception, via the Abbeycroft App or online here (just select your centre and then select ‘Customer Forum Meeting’ under the activity box)

Brandon Leisure Centre

16 January 18:00-19:00

29th July 18:30-20:00 

Bury St. Edmunds

16 January 17:00-18:00

16 April 18:00-19:00

16 July 17:00-18:00

15 October 17:00-18:00

Hadleigh Pool & Leisure

24 January 18:00-19:00

24 April 18:00-19:00

24 July 18:00-19:00

23 October 18:00-19:00

Haverhill Leisure Centre

17 January 17:00-18:00

17 April 18:00-19:00

17 July 17:00-18:00

17 October 18:00-19:00


5 February 16:30-17:30

29 April 16:30-17:30

26 July 16:00-17:00

21 October 16:30-17:30

Mildenhall Hub
(Activity Room)

16 January 18:00-19:00

16 April 18:00-19:00

24 July 16:00-17:30

15 October 18:00-19:00


30 January 18:00-19:00

30 April 18:30-19:30

30 July 18:00-19:00

30 October 18:00-19:00


23 January 17:00-18:00

23 April 17:00-18:00

22 October 17:00-18:00